Apprenticeship standard: passenger transport operations manager

Describes the job role an apprentice will be doing and the skills required of them by the transport sector.


Apprenticeship standard for a passenger transport operations manager

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This document is relevant to:

  • employers wanting to recruit an apprentice
  • training organisations working with employers to make the apprenticeships available

The approved standard outlines the skills, knowledge and behaviours required of the apprentice and the job they will need to be able to do by the time they have completed their apprenticeship.

This standard is not yet ready to use.

An apprenticeship standard is only available for delivery when both the standard and assessment plan is approved and a funding band (core government contribution) has been assigned to the standard.

Under our reforms, employer-designed standards will replace frameworks over the course of this parliament.

Employers involved in creating this standard

If you’d like to get involved and contribute to the development of the passenger transport operations manager standard, please read the guidance for trailblazers, and email the trailblazer contacts:

The standard for a passenger transport operations manager was developed by:

  • Virgin Trains
  • Northern Rail
  • East Midlands Trains
  • Transport for London (TfL)
  • South Eastern Railway
  • First Group PLC
  • Southwest Trains
  • Stagecoach
  • Peter Brett Associates
  • Webber Bus
  • Berry Coaches
  • First Great Western
  • Arriva plc
  • Crossrail
  • Nottingham City Council
  • Merseytravel
  • RMT