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Apprenticeship standard: financial services customer adviser (approved for delivery)
Describes the job role an apprentice will be doing and the skills required of them by the financial services sector.
This document is relevant to:
- employers wanting to recruit an apprentice
- training organisations working with employers to make the apprenticeships available
The approved standard outlines the skills, knowledge and behaviours required of the apprentice and the job they will need to be able to do by the time they have completed their apprenticeship.
This standard is ready to use.
Employers involved in creating this standard
The standard for a financial services customer adviser was developed by:
- Cambridge Building Society
- Leeds Building Society
- Lloyds Banking Group
- Nationwide Building Society
- TSB Bank
- Virgin Money
Funding information for employers and training organisations
Funding band: 6
Funding band maximum: £4,000
Read the apprenticeship funding rules for further information.