Achieving improvements in street cleansing and related services

This document is published by Defra in support of its three-year Gershon Efficiency Review initiative to improve standards of street cleansing and related services.



This document outlines the key findings of the Independent Review of Street Cleansing that was commissioned by Defra. It is intended to suggest areas of action for Council Leaders and Chief Executives and complimentary areas that local authority Cabinet Members and Service Directors might include in an efficiency review of their own street cleansing and related services in order to
realise improvements.

Defra has produced this guidance for local authorities to help them improve the efficiency and effectiveness of their street cleansing operations. The report examines how both the efficiency and quality of street cleansing, waste management and street scene services can be monitored and improved. It addresses the challenges associated with cleansing and local environmental quality, and offers strategies and solutions to overcome them.

The document focuses more on the way efficiencies can be gained through strategic management decisions and how becoming more joined up can deliver better value for money and better quality services, rather than thenuts and bolts of sweeping techniques. Increased quality of service often requires not extra resources but more effective use of existing budgets.