Richard Goodman was appointed as Change Director at HM Courts & Tribunals Service in March 2016.
Richard started his career in tourism. On joining the civil service he worked in policy. He later took up operational case working roles and led work on strategy and workforce reform.
In 2011 Richard joined the UK Border Agency as director of international operations, leading the agency’s overseas security work and visa operations. After a spell in the Middle East he left the civil service to become policy director at the Financial Ombudsman Service.
He joined HM Courts & Tribunals Service to work on the reform Programme in 2015.
The Change Director is responsible for delivery of the HMCTS Change Programme to time, quality and cost.