Helen Gillett
Biography
Helen has more than 25 years experience in the IT/Telecoms and Utilities sectors, with in-depth expertise in client and customer service.
Alongside her role for the Government Property Agency, she is also a Non-executive Director for Orbit Group, one of the largest housing groups in the country and the UK’s leading developer of new homes for affordable and social rent.
An award-winning leader, throughout her career Helen has been actively involved in the development of high-performing, inclusive businesses where staff thrive. She volunteers as a mentor for a number of social mobility and inclusion programmes.
Interim Independent Complaints Reviewer
The Independent Complaints Reviewer Office provides an independent complaints review service for HM Land Registry (HMLR). The role of the Independent Complaints Reviewer (ICR) is to investigate complaints about HMLR made by members of the public or organisations affected by how HMLR has provided its services (but not land registration decisions). The ICR office was established in 1998 as an integral part of HMLR’s commitment to customer service.
Previous roles in government
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Non-executive Committee Member