Brian Menzies

Biography
Brian Menzies joined the Driver and Vehicle Standards Agency (DVSA) as Chief Operations Officer in June 2026, on a temporary secondment from the Department for Work and Pensions (DWP).
Brian has over 25 years of Civil Service experience. Most of his career has been spent in operational management roles, leading teams and services that support customers through the appropriate welfare support and into work.
He has extensive experience in both national and regional operations and brings a strong track record in operational, policy and large-scale organisational change. Most recently he has led the jobcentre network across the East of England overseeing operational delivery.
Chief Operations Officer, DVSA
The Chief Operations Officer leads operational functions across the agency, supporting the delivery of service excellence, with a particular focus on overseeing the programme to reduce driving test waiting times.