Director General, Work and Health Services

Barbara Bradley

Biography

Barbara Bradley was appointed Director General for Work and Health Services in June 2022.

Her previous roles include:

  • Partner, Public Services, PA Consulting
  • Head of Operations for Genomics COVID-19 response at the Department of Health and Social Care
  • various positions including Managing Director, Citizen Services and Government Services Director, Central Government Division, Serco Group plc
  • Transformation Leader, Home Office
  • Global Account Director, IBM UK plc

Director General, Work and Health Services

The Director General, Work and Health Services is responsible for:

  • the day to day to running of disability services, Universal Credit and working age operations across Great Britain via jobcentres and service centres
  • the provision of all working age face-to-face services through jobcentres, including the relationship with employers and other external partners
  • cross-cutting services including fraud, error and debt

Department for Work and Pensions