Skip to main content

Amanda Reynolds

Biography

Amanda Reynolds was appointed Director General, Strategy and Transformation in November 2024. Prior to that she was Director General, Service Excellence.

Her previous roles include:

  • Global Partnership Director, Centrica
  • Executive Customer Experience Director, Affinity Water
  • Head of Customer Channels, Nationwide Building Society
  • Head of Transformation, Santander

Previous roles in government

  • Director General, Strategy and Transformation