Social media use
Public Health England uses social media to share news and information about our work, and engage with other social media users. We may use social media to distribute news during health emergencies.
As well as our national social media accounts we also maintain a number of Twitter accounts which deal with specialised public health subjects or promote the work of our local centres.
National social media
Specialist social media
Twitter for PHE Centres
Posting comments and questions
We welcome your questions, comments and feedback. However, a comment may be deleted and/or will not receive a response, if it contains:
personal attacks, bullying or derogatory references to PHE staff and/or departments
offensive language about the work of the organisation or its employees
hate speech, profanity, obscenity or vulgarity
off-topic comments and questions
spam or any other comments posted with the intention of marketing products or for other commercial or promotional purposes
nudity, pornography, violent or other unacceptable images
intellectual property infringement or copyright abuse
medically unsafe or scientifically unsound claims or practices
vexatious or repeated comments/questions
other comments that PHE’s communications team consider to be inappropriate
Comments/replies posted on our Facebook, Twitter, LinkedIn, blog or YouTube accounts, which are not posted by PHE, do not necessarily represent our views.
We take care to ensure any information we share – such as a retweet – comes from credible sources. However, we do not necessarily support or endorse all content on any feeds/websites mentioned on our social media channels.
Receiving a response from PHE
Public Health England’s social media channels are generally monitored between 9am to 5pm, Monday to Friday.
We prefer to respond to all direct questions asked on social media, by reply using social media, but occasionally we may direct queries to firstname.lastname@example.org if they would benefit from a more detailed response.
If you wish to contact us using email rather than social media, please get in touch at email@example.com.
For media enquiries, please contact the most relevant PHE press office.
Medical information and assistance
Please don’t disclose personal information about yourself or others on PHE social media pages as these posts may be removed.
Using social media
If you are new to social media, you may find the following help/support pages useful: