Personal information charter

This personal information charter contains the standards you can expect when we ask for, or hold, your personal information.

The Office of the Information Services Commissioner (the OISC) has an information disclosure policy, which explains how it deals with requests for information about immigration advisers.

The OISC also provides guidance on its use of Disclosure and Barring Service (DBS) information.

Data protection

The OISC is the data controller in relation to any information received by it for the purposes of its functions under the Immigration and Asylum Act 1999. OISC is registered with the Information Commissioner under the terms of the Data Protection Act 1998. OISC has regard to section 93 of the Immigration and Asylum Act 1999, which, among other things, prohibits the disclosure of information it receives except with lawful authority, including where disclosure is necessary in the public interest.

Section 93 of Immigration and Asylum Act 1999

The act sets out that OISC may not share personal information. Specifically it says that

No relevant person may at any time disclose information which:

(a) has been obtained by, or given to, the commissioner under or for the purposes of the act (b) relates to an identified or identifiable individual or business (c) is not at that time, and has not previously been, available to the public from other sources

Unless the disclosure is made with lawful authority (s.93(2))

Competency assessments

For the purposes of the OISC competence assessments, HJT Training Ltd (HJT) is the agent of OISC. HJT stores certain information on a server that it manages. This information is only accessed by OISC or HJT for the purpose of administering competency assessments. Under no circumstances is it passed to others for marketing or similar purposes.


If you have queries or complaints about the handling of your personal information, please contact us.


Telephone: 020 7211 1500

FOI & DPA Team
Office of the Immigration Services Commissioner
5th Floor
21 Bloomsbury Street