Housing Ombudsman

Housing Ombudsman has a separate website

The Housing Ombudsman Service (HOS) looks at complaints about registered providers of social housing, for example housing associations, and other landlords, managers and agents. The service is free, independent and impartial.

HOS is an executive non-departmental public body, sponsored by the Ministry of Housing, Communities & Local Government.

Documents

Policy papers and consultations

See all policy papers and consultations

Transparency and freedom of information releases

See all transparency and freedom of information releases