Housing Ombudsman
The Housing Ombudsman Service (HOS) looks at complaints about registered providers of social housing, for example housing associations, and other landlords, managers and agents. The service is free, independent and impartial.
HOS is an executive non-departmental public body, sponsored by the Department for Levelling Up, Housing and Communities .
Documents
Policy papers and consultations
See all policy papers and consultationsTransparency and freedom of information releases
- Housing Ombudsman annual report and accounts 2021 to 2022
- Housing Ombudsman annual report and accounts 2020 to 2021