New Computerised Transit System

Email

New Computerised Transit System (NCTS) Helpdesk

Export Control System (ECS) Helpdesk

Import Control System (ICS) Helpdesk

If HMRC needs to contact you about anything confidential they’ll reply by phone or post.

Phone

New Computerised Transit System: general enquiries

Call HMRC for help and advice about the:

  • New Computerised Transit System (NCTS)
  • Export Control System (ECS)
  • Import Control System (ICS)

Telephone:
03000 575 988

Opening times:

Monday to Friday: 8am to 5pm

Closed weekends and bank holidays.

New Computerised Transit System: online services

Call HMRC for advice on using the Import Control System and the New Computerised Transit System, including:

  • registering
  • enrolling
  • logging on

Telephone:
0300 200 3701

Opening times:

Monday to Friday: 8am to 6pm

Closed weekends and bank holidays.

Find out about call charges