How to make a complaint about Education Funding Agency (EFA), an academy, a post-16 provider or an appeal panel.
Complain about an academy, post-16 institution, or appeal panel
There are separate procedures to:
- complain about your child’s academy
- complain about post-16 institutions that we fund
- complain about an appeal panel that did not follow the procedures set out in the school admission appeals code 2012
Complain about EFA
To complain about EFA’s service, please follow the Department for Education complaints procedure.