Personal information charter

This information charter sets out the standards you can expect from the Department for Exiting the European Union when we collect, hold or use your personal information.

We will ensure that we will treat all personal information in accordance with data protection legislation, including the General Data Protection Regulation and Data Protection Act 2018.

When the Department for Exiting the European Union collects, holds, uses or processes in any way your personal data, you are entitled to be told:

  • the purpose for which the data is being used, and our lawful basis for processing it how long we will keep your data, who we will share it with.
  • whether it will be transferred or accessed outside the UK or EU, and what legal safeguards are in place to protect it.
  • about any rights you may have, including the right to access your information, or to object to its being used.
  • about your right to complain to the Information Commissioner if you feel that your personal information has been mishandled.
  • about the identity of our Data Protection Officer (an independent advisor on data protection matters).

You are also entitled to have your personal information:

  • protected and kept secure.
  • kept accurate and up to date.
  • not used for purposes which are incompatible with those for which it was collected.
  • kept only for as long as it is needed for the purpose for which it was collected (unless it must be kept as part of the historic record).

More information

You can get more information about what we use personal information for below under Privacy Notices.

How to access your personal information

If you would like a copy of any personal information that we hold about you, please contact the relevant team or agency in the Department for Exiting the European Union.

If you do not know who holds your information, or you do not know who to ask, please contact the general contact address and provide as much information as possible about what information you think we hold.

Data Protection Team

70 Whitehall London SW1A 2AS Email:

Telephone: 020 7276 1234

Data Protection Officer

If you have any concerns about how the department is handling your personal data, you may contact the department’s Data Protection Officer (DPO).

The DPO provides independent advice and monitoring of the Department for Exiting the European Union’s use of personal information. They can be contacted at the following postal and email addresses:

Stephen Jones DPO Cabinet Office (DExEU) 70 Whitehall London SW1A 2AS Email:

Using special category and criminal conviction personal data

The Appropriate Policy Document sets out how the Department for Exiting the European Union will protect special category and criminal convictions personal data.

Privacy Notices

These privacy notices explain in more detail how we will handle your data in specific circumstances:

How the Department for Exiting the European Union Handles HR and Finance Personal Information