News story

Travel company ceases trading

Travel company Dream Holidays Limited has ceased trading with immediate effect. The Civil Aviation Authority (CAA) says customers will be able to complete their holidays.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

The CAA estimates that around 525 people are currently overseas - all of them will be able to complete their holidays and return to the UK due to the CAA’s ATOL protection. Around 1,800 people with forward bookings with the company will be able to claim a full refund for their holidays from the CAA.

Advice for Dream Holidays Ltd customers who are currently overseas

The CAA will ensure that all Dream Holidays Ltd customers are able to fly home as planned; they should therefore arrive at the airport in time to check-in for their flights home as normal.

More information on the CAA website

Who to contact

More information about the claims process is available at

ATOL-protected Dream Holidays Ltd customers who are currently abroad and experiencing difficulties should contact the CAA for more information on 0044 (0)161 444 5810. Those with forward bookings requiring general advice about refunds under the ATOL scheme should go to the CAA website or can contact the CAA on 08444 933037.

Updates to this page

Published 19 July 2011