The CAA estimates that around 525 people are currently overseas - all of them will be able to complete their holidays and return to the UK due to the CAA’s ATOL protection. Around 1,800 people with forward bookings with the company will be able to claim a full refund for their holidays from the CAA.
Advice for Dream Holidays Ltd customers who are currently overseas
The CAA will ensure that all Dream Holidays Ltd customers are able to fly home as planned; they should therefore arrive at the airport in time to check-in for their flights home as normal.
More information on the CAA website
More information about the claims process is available at www.atol.org.uk
ATOL-protected Dream Holidays Ltd customers who are currently abroad and experiencing difficulties should contact the CAA for more information on 0044 (0)161 444 5810. Those with forward bookings requiring general advice about refunds under the ATOL scheme should go to the CAA website or can contact the CAA on 08444 933037.