Government response

Statement on Monitor's review into walk-in centres

Department of Health statement following Monitor's preliminary review into Walk-in Centres.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government


Health Secretary Jeremy Hunt said:

Patients must be able to get good quality out of hours NHS services, without having to go to an A&E. But walk-in centres alone are not the solution.

GPs have voiced concerns about a lack of demand for these services in parts of the country and have also pointed out – as highlighted in Monitor’s report – that in some areas the centres duplicated existing GP services, meaning the NHS was paying twice.

We know the system needs to change. That’s why we’ve agreed a £3.8 billion integration fund to help join up health and care services and asked Sir Bruce Keogh to carry out a review into urgent and emergency and care. Sir Bruce will report later this week.

Published 11 November 2013