News story

Say thank you to someone at Companies House

Send an email to say thanks for the excellent service or help you've received from a person or team at Companies House.

From:
Companies House
Published
12 April 2019
Last updated
20 October 2021 — See all updates
Handwritten thank you and smiley face on a sticky note

How to say thanks

If you’d like to say thanks and tell us about a person or team at Companies House who has given you a brilliant level of service - send your email to thanks@companieshouse.gov.uk

This could be someone who has:

  • gone out of their way to help you
  • been genuinely interested in your needs and responded to them
  • helped you deal with a difficult situation

The person will be told that you appreciated their effort and may even receive an award or gift voucher for their service.

What others have said

Here is some recent feedback about Companies House staff:

This is an email to say a BIG thank you to SP who has been very helpful and also very patient with me. Please do not hesitate to contact me should you have any questions.

We are very satisfied with the customer services team. P, S and R have always been very very helpful. P has always been my saviour with any urgent incorporation or any issues with filing etc.

Hi, just wanted to say thank you to P who has always found a solution or able to answer my questions. Many thanks.

I would like to say a huge thank you to PT who always goes above and beyond, deals with queries professionally and efficiently.

Dear team, we just wanted to thank F for resolving our name change. Due to errors, delays and other issues, it had taken almost a year to get a name change completed due to having Foundation in the name. I was getting so disappointed with Companies House, but F rescued the situation. Once she took charge, it all went through swiftly. Thanks F!

I would like to say a huge thank you to RE – he consistently goes that extra mile and it is hugely appreciated. Thank you.

Hi all. This a wonderful initiative taken by Companies House and we would like to take this opportunity. We would like to thank BJ for her endless support and assistance in resolving all our queries. She has been our guiding star and her prompt replies are highly appreciated. Once again, thanks for being there.

I have received very customer service and care from GC and the customer service team. I have been suffering from depression and she has been very helpful since last year. I would also like to thank the team that looked into my case where I was due to be fined, for their consideration and understanding of my condition. Much appreciated in these times.

I would like to say a big THANK YOU to JC at contact centre at Companies House for his help and guidance in completing Form PSC09 today. A well-informed individual on matters relating to Companies House.

Hi, I’d like to say thank you to JC, Customer Services, for her polite and prompt response to my recent complaint. She’s a credit to your team and Companies House.

Published 12 April 2019
Last updated 20 October 2021 + show all updates

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