News story

Lasting Power of Attorney goes digital

This news article was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

People will be able to use a simpler and quicker system to apply for their loved ones to legally manage their affairs under new plans.

People will be able to use a simpler and quicker system to apply for their loved ones to legally manage their affairs under Government plans put out for consultation today.

A new secure online service for Lasting Powers of Attorney (LPA) would be created as a key part of the proposals to transform the services of the Office of the Public Guardian (OPG), which operates the scheme.

It would provide a quicker and simpler alternative for the public to the current paper-based system and will retain all the safeguards needed to protect people’s interests. They would be able to use the service by themselves or, if they are not confident with the process, with the help of a third party - for example, a solicitor.

Alan Eccles, the Public Guardian, said:

‘More and more people are now taking the important decision to apply for Lasting Power of Attorney and we want to make sure we provide the best possible service for them - one that is simple, straightforward and effective.

‘The proposed new online application process will make applying simpler and quicker, while the changes we plan to make in the ‘back-office’ will make the whole service more efficient.”

Justice Minister, Jonathan Djanogly, welcomed the consultation and said:

‘These proposals aim to make a real and positive difference to people dealing with what can be an emotional and difficult process.

‘It is another example of the smart, common sense changes being made throughout the justice system to create a better, more effective service for the public.’

The full proposals can be viewed at: consult.justice.gov.uk/digital-communications/transforming-services-opg/