News story

Fuel poor households: experience, barriers and enablers in reaching net zero

New research on barriers and enablers in the transition to net zero for fuel poor, and the customer journey during the delivery of energy efficiency programmes.

The Committee on Fuel Poverty (CFP) has commissioned a new research project to understand:

  • the key barriers and enablers to ensure fuel poor households make a fair and equitable transition to net zero
  • the customer journey during the delivery of energy efficiency programmes in 2023 to 2024

The research is being led by the Centre for Sustainable Energy.

The research will provide a valuable up-to-date evidence base for the CFP on the experiences, barriers and enablers of households during this crucial time. The research will comprise of 3 work strands:

  • rapid evidence assessment (REA): examining published material relevant to fuel poverty, energy efficiency schemes and an equitable net zero transition
  • in-depth interviews: gathering evidence from key stakeholders and a small number of fuel poor households on the barriers and enablers faced by fuel poor households engaging with energy efficiency schemes
  • deliberative workshops: a series of workshops with key stakeholders to explore in detail the barriers and enablers for households in fuel poverty, and to consider:
    • how these can be either utilised or overcome
    • what role the state should play in facilitating this transition
Published 15 February 2024