This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government
“The weak performance of the Student Loans Company in 2009 under the previous administration was completely unacceptable. The new Government acted quickly, replacing the Company’s senior team and making clear our expectation for substantial improvements for students taking out a loan last summer.
“There is no room for complacency. We will continue to work closely with the SLC to ensure students and their families get the service they rightly deserve.”
Notes for editors:
99.3% of students who applied by the June deadline with the right documentation first time were paid at the start of term.
Student loan application data used by the NAO and PAC refers to applications processed, whereas the Student Loans Company bases its management information on the number of payments made. These figures are not the same. The earlier set includes those who applied for a university place and made an application for student finance but were not successful.
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