An existing news article advised that the DBS Contact Centre had closed temporarily. As of today, 30 March 2020, the Contact Centre has reopened.
The DBS Contact Centre opening hours have changed, as detailed below:
Previous opening hours
Opening hours as of today, 30 March 2020
Monday to Friday, 8am to 6pm
Monday to Friday, 9am to 4pm
Saturday, 10am to 5pm
This decision has been made to maximise availability, ensuring that we have sufficient staff on hand to deal with incoming customer calls, and to ensure we are still able to offer a high standard of customer service to our customers.
If you have a general enquiry, you can still contact DBS via: