The centre will be supported by a dedicated contact team that deal with all telephone queries relating to claims. The new County Court Money Claim Service will process around 600,000 money claims in the coming year.
In announcing the new service the Courts Minister, Jonathan Djanogly, said:
‘The new County Court Money Claim Service will ensure that we make the most effective use of our administrative resource and provide an effective, efficient and consistent service to court users across England and Wales.
‘The new service will deliver costs savings and efficiency improvements by processing administrative work previously carried out in separate county courts in England and Wales. The business centre saved nearly £2m in 2010/11 and is expected to save £4m in 2011/12.’