News story

Contacting us over the festive period

Our helplines will be open for reduced hours over the Christmas and New Year period.


Our Insolvency Enquiry line and Redundancy Payments Service helplines will be closing at 1pm on Christmas Eve and will reopen at 9am on Monday 30 December. Both helplines will close at 1pm on New Year’s Eve. The Insolvency Enquiry line will reopen at 9 am on Thursday 2 January and the Redundancy Payments Service helpline will reopen at 9am on Friday 3 January.

If you have a general enquiry about the insolvency process outside of these hours you can use our online contact form and we will respond when our offices are open.

If you have an enquiry about making a claim for redundancy you may find that this is answered by the guidance we have published.

We apologise for any inconvenience the temporary unavailability of our helplines may cause you and offer our best wishes for the festive season.

Published 18 December 2019