From today (30 September 2016), anyone in England and Wales who pays business rates, can go online to check their new draft rateable value. From this they can get an estimate of what their business rates will be from April 2017.
It only takes a couple of minutes to click, find and review a rateable value. If a ratepayer thinks the information held about their property is incorrect, they can ask us to update our records.
We recently revalued all 1.96 million non-domestic properties in England and Wales. These new rateable values are based on the rental value of properties on 1 April 2015, and will be used to calculate business rate bills from 1 April 2017.
We have also updated our online service, based on detailed research into what ratepayers want and need. Two-thirds of the UK are now using smartphones or tablets to access the web. The new service allows ratepayers to use it at a time and in a way that suits them. Ratepayers involved in testing have it found it straight-forward, jargon free and useful.