Bristol seminar: Transformational change for people with complex needs: Whole systems for whole people
This seminar explores Plymouth City Council's co-production processes to enable better outcomes for people with complex needs
Thursday, 11 January, 2018
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Gary Wallace Public Health Specialist, Plymouth City Council
Responses to people with complex needs have traditionally been linear, delivered in silos and experienced by service users as an endless cycle of hand offs and exclusions. Plymouth’s co-productive journey has helped them understand the role commissioning has played in setting these problems, the mismatches and misunderstandings between services and the ways these have conspired to deny people the interventions they need.
In this free seminar Gary discussed their co-production processes and some of their findings and shared lessons learned. He also shared some interesting points, including alliance approaches to contracting and offered examples of how Plymouth are creating a new, inclusive culture together.