Insurance Fraud Taskforce

To investigate the causes of fraudulent behaviour and recommend solutions to reduce the level of insurance fraud in order to ultimately lower costs and protect the interests of honest consumers.

The Taskforce was set up in January 2015. Its interim report was published in March 2015 and its final report was published in January 2016.

Membership

The members of the Insurance Fraud Taskforce are:

  • David Hertzell (Chair)
  • Association of British Insurers
  • British Insurance Brokers’ Association
  • Insurance Fraud Bureau
  • Financial Services Consumer Panel
  • Citizens Advice
  • Financial Ombudsman Service

Ministry of Justice and HM Treasury also attend meetings.

Interim report

This March 2015 interim report sets out the areas that the Insurance Fraud Taskforce will explore in more depth, and also makes an initial recommendation. The report asked interested parties to submit answers to the ‘questions for consideration’ by 13 May 2015 and the final report has now been published.

Personal Injury Working Group

The Taskforce established a Personal Injury Working Group to look at issues relating specifically to personal injury claims. The Working Group is made up of representatives from the Association of Personal Injury Lawyers (APIL), the Motor Accident Solicitors Society (MASS), National Accident Helpline, BLM Law, Covéa Insurance and Aviva Insurance. It reported to the Taskforce with its Personal Injury Work Group recommendations (PDF, 793KB, 25 pages) in July 2015.

Final report

This final report represents the culmination of the taskforce’s year-long review into insurance fraud.

In it, the taskforce explored relevant issues including the scale and impact, regulators and legal frameworks and what has already been done to tackle fraud, before making a range of targeted recommendations.

The recommendations aim to tackle fraudulent activity ranging from organised or premeditated crime to opportunistic fraud, with the overall objective of ultimately reducing costs for consumers.

2016 Report

The 2016 Report sets out the progress made during 2016 on the original 26 recommendations put forwards by the Insurance Fraud Taskforce. The report was completed in February 2017.

Terms of reference

Terms of reference

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Meetings

Meeting minutes: 20 January 2015

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Meeting minutes: 5 February 2015

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Meeting minutes: 24 February 2015

Meeting minutes: 3 March 2015

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Meeting minutes: 7 April 2015

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Meeting minutes: 23 April 2015

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Meeting minutes: 21 May 2015

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Meeting minutes: 2 June 2015

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Meeting minutes: 19 June 2015

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Meeting minutes: 2 July 2015

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Meeting minutes: 31 July 2015

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Meeting minutes: 13 August 2015

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Meeting minutes: 15 September 2015

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Meeting minutes: 13 October 2015

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Meeting minutes: 2 November 2015

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Meeting minutes: 16 November 2015

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Meeting minutes: 2 December 2015

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Meeting minutes: 11 January 2016

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Stakeholder roundtables

Stakeholder roundtable: 21 April

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Stakeholder roundtable: 23 September

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Stakeholder roundtable: 19 October

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