edoc, electronic duty of care

edoc is a brand new online system designed to help transform the way you record what happens to the waste you produce or handle. It does away with outdated paper waste transfer notes, saving you time, effort and money in fulfilling your legal duty of care for waste.

What is edoc?

Electronic duty of care (edoc) was a 4 year project to develop a national online system to track the collection, transport, treatment and disposal of non-hazardous waste. It ran from January 2011 to December 2014 and was co-financed by the EU’s LIFE+ environment programme.

The edoc Layman’s report provides a simple summary of the project.

Layman's report

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Who’s involved

The edoc project was led by Environment Agency with the following partners:

The project also had the full support of the Department for Environment Food & Rural Affairs (Defra) and the Scottish Environment Protection Agency (SEPA).

How does edoc work

edoc provides a system which waste producers, operators, carriers, brokers and dealers can use to record and manage their waste transfers online.

edoc is safe and secure and it is free to use. Your waste transfer records will be confidential to you and the other party or parties directly involved. They are stored for the full 2 years required by law – or longer if you need them – and you have instant access through smart search and reporting functions that can transform your data into valuable information to support your business needs.

edoc is a voluntary system. It is not mandatory to use it – you can fulfil your legal duty of care for waste in other ways, for example by continuing to use paper waste transfer notes – but offers a simple and efficient system with lots of added value.

As a registered user you will be able to:

  • create waste transfer notes and season tickets online and share them between parties
  • review, edit, sign and store your records securely for the requisite two years or longer
  • receive automatic email notifications when there is a transfer record for your attention
  • see a log of actions performed on a transfer note or season ticket, by whom and when
  • search, sort and retrieve data quickly and easily
  • create tailored business reports from your waste transfer data
  • prepare data for your waste tonnage returns
  • use an optional tracking system to see the fate of your waste

What edoc doesn’t do

edoc does not allow you to record hazardous waste consignments.

It is a standalone system and is not integrated with waste permit or licence databases. You are responsible for ensuring that any business to which you transfer waste is appropriately authorised to accept it.

Start using edoc

Find out how to use edoc and register your business

Contact details

edoc@environment-agency.gov.uk