Consultation outcome

Vehicle online services

This consultation has concluded

Download the full outcome

Summary of responses to vehicle online services consultation

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Detail of outcome

DVLA is planning to allow motorists to notify us electronically of changes to a vehicle record. DVLA will deliver these changes through a phased implementation involving motor industry representatives.

Original consultation

Summary

DVLA developing an online service in addition to the paper channel giving motorists further options to notify changes to their vehicle record electronically.

This consultation ran from
to

Consultation description

This consultation is about DVLA developing an online service as well as the current paper channel. The online service will give motorists further options to tell DVLA of changes to their vehicle record including personalised registrations. This will give motorists the options to self serve or transact via an intermediary. An example of an intermediary is a motor dealer who might notify DVLA electronically of changes to the vehicle record on behalf of a customer part exchanging a vehicle.

It’s proposed that the following transactions will become available:

  • selling or part exchanging a vehicle to the motor trade
  • notifying change of keeper details (private sale)
  • notifying change of personal details (name and or address)
  • replacement V5C
  • notifying a permanent export
  • putting a registration number on a vehicle (assignment)
  • taking a registration number off a vehicle (retention)
  • transferring a registration number from one vehicle to another
  • personalised registration-post sale services

As part of this work we will also extend the personalised registration retention facility to Northern Ireland, where retentions are not currently available under the paper channel.

Documents

Vehicle online services consultation

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alternative.format@dvla.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Published 1 October 2012
Last updated 25 September 2014 + full page history
  1. Summary of responses added.
  2. First published.