Detail of outcome
The response explains that we:
- have revised some of the practical processes based on the feedback
- intend that the regulations to enable the changes to be made will come into effect from summer 2015
This consultation ran from to
This consultation seeks views on a proposal to change how people get a decision when they apply for a Social Fund Budgeting Loan.
If the proposal is accepted, we would phone applicants as soon as we’ve made a decision. They would be able to:
- accept the loan offer during the call – and receive confirmation by letter, or
- defer their decision until they receive a formal written offer by post
This change could reduce the time an applicant waits for payment by up to 10 days.