Consultation outcome

Social Fund Budgeting Loans: improving the process

This consultation was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

This consultation has concluded

Download the full outcome

Detail of outcome

The response explains that we:

  • have revised some of the practical processes based on the feedback
  • intend that the regulations to enable the changes to be made will come into effect from summer 2015

Original consultation

This consultation ran from to


This consultation seeks views on a proposal to change how people get a decision when they apply for a Social Fund Budgeting Loan.


Consultation description

If the proposal is accepted, we would phone applicants as soon as we’ve made a decision. They would be able to:

  • accept the loan offer during the call – and receive confirmation by letter, or
  • defer their decision until they receive a formal written offer by post

This change could reduce the time an applicant waits for payment by up to 10 days.