Download the full outcome
Detail of outcome
Summary of responses to the consultation on electronic communications in the mutuals sector
The Government launched a consultation proposing to amend legislation to facilitate the use of electronic communications (such as email and internet) by the mutual sector. The consultation was open to all members of the public with an interest, particularly building societies; mutual sector (friendly societies; industrial and provident societies; and credit unions); and finally members of mutual societies.
Mutual societies are under a number of statutory obligations to communicate with their members or the public in the conduct of their business. The consultation document proposes to amend legislation that will facilitate the use of electronic communications (such as email and internet) by the mutual sector to discharge these statutory obligations and allow mutuals to reduce their administrative costs.