Researchers facilitated the set up and promotion of a toilet information and sales centre where people could get access to information about sanitation, and which acted as a focal point for a pool of trained latrine builders. The centres offered a total package of information and advice, latrine building and emptying services.
Through the centre informal latrine builders gained better skills, and men and women who are members of the toilet centre group now gain extra livelihood from increased demand for their services - trained masons are now being contracted by government and NGOs to build latrines in schools and public places and to train other masons.
As a result of the project, households in high-density, low-income settlements acquire better quality toilets and are able to trace the builders in case of any problems. Children are able to use the toilets built by the trained masons due to the modification of technology to use safer and smaller drop holes.