Using online experiments for behaviourally informed consumer policy 2020 (FCA)

A research paper from the FCA

• From: Competition and Markets Authority
• Published: 25 March 2022

• Category: Ad hoc research
• Original publisher: Financial Conduct Authority
• Research area: Future connectivity and internet, Media and entertainment, Retail and digital commerce
• Research topic: Digital economy, General and vertical search, Internet usage and attitudes, Online retail, Safety and harms, Social media and instant messaging
• Research publish date: 10 February 2020

Abstract

The use of online experiments for behaviourally informed policy making is on the rise. In this paper, we discuss how these experiments can be used to investigate consumer behaviour in different settings. We have started to use online experiments more frequently in recent years for consumer policy, and other regulators regularly look to us for our policy research methods. We will look to further develop and discuss consumer policy research to improve consumer outcomes and welfare.

Citation

FCA, Using online experiments for behaviourally informed consumer policy (2020) [online] Available at: Occasional Paper 51: Using online experiments for behaviourally informed consumer policy [Accessed 10 February 2022]

Link

https://www.fca.org.uk/publications/occasional-papers/occasional-paper-no-51-using-online-experiments-behaviourally-informed-consumer-policy

Published 25 March 2022