Cryptoasset consumer research 2020 (FCA)

A research paper from the FCA

Abstract

The FCA commissioned follow-up quantitative research among a larger sample of cryptoasset owners, to ensure our understanding of consumer behaviour and areas of potential harm remain accurate. The research was designed to help us build on the previously gained insight into how consumers interact with the cryptoassets market.

Using a longer survey and larger sample sizes compared to the 2019 research, the FCA has been able to understand whether and how the market has changed over the past year. Thirteen current or former cryptocurrency owners also provided video interviews to help us gain deeper insights from the consumer perspective.

This research relates to cryptoassets that are, generally, outside of the regulatory perimeter. They are unregulated transferable cryptoasset tokens including well-known tokens such as Bitcoin, Ether and Ripple. As they are unregulated, we do not otherwise hold significant relevant data about them. The market sizing data, insight into consumer profiles and attitudes towards cryptoassets in the UK included in this research is otherwise unavailable.

Citation

FCA, Cryptoasset consumer research (2020) [online] Available at: Research Note: Cryptoasset consumer research 2020 [Accessed 10 February 2022]

https://www.fca.org.uk/publications/research/research-note-cryptoasset-consumer-research

Published 25 March 2022