In many parts of India a quiet revolution is taking place in the relationship between citizens and local governments. Strengthened by new opportunities created by constitutional changes and strong legislation, citizens are increasingly aware of their rights and speaking out for improved services and government performance at the local level. At the same time, elected officials and government officials are increasingly aware of their duties to involve citizens and how they can link with NGOs and local civil society groups to strengthen local government capacity. This case study focuses on how NGOs can play a critical intermediary role, working to build awareness of citizens on the one hand and also to find and strengthen the champions of participation inside government on the other.
Case Studies from the Champions of Participation, 4 pp.