Drawing on mobilization and social movement theories, this chapter explores how resource-deprived communities weigh up the different forms of participatory involvement with the state that are available to them, and choose their course of action in trying to claim what they are entitled to but may not actually receive. It examines the findings of a survey on perceptions of governance and service delivery, which was undertaken in 2007 in Khayelitsha, a poor township some 35 km from Cape Town.
Owing to copyright restrictions, only the first 3 pages are attached, together with a link to the book at Zed Books.
Thompson, L.; Nleya, N. Passivity or protest? Understanding the dimensions of mobilization on rights to services in Khayelitsha, Cape Town. In: Mobilising for Democracy: Citizen Action and the Politics of Public Participation. V.S.P. Coelho and B. von Lieres (Editors). Zed Books, London, UK (2010) ISBN 9781848134454 (Hardback)