The development of new information and communications technologies such
as mobile phones, personal computers and the internet has the potential
to improve the lives of millions of people. But issues around access,
ownership of the technology and how much it costs may mean that
relatively few individuals benefit to the exclusion of everyone else.
Furthermore, when communications infrastructure is inadequate, more
people may be excluded from the information that technological advances
can bring. A liberalised, rather than state-owned, telecommunications
sector is also important in meeting ordinary peoples' information
This briefing for journalists sets out the main issues around this topic
and shows how journalists can use academic research as both a starting
point and a reference in their reporting.
Panos media toolkit on communicating research, No. 5, Panos London, London, UK, 6 pp.
Panos media toolkit on communicating research, No. 5. Better connected - empowering people through communications technology