Neither robots nor angels: the 'dynamic responses' of health workers and the unintended effects on health systems functioning

Abstract

This paper summarises some of the findings related to the question of health worker incentives and behaviour that emerged from our five-year, multi-country and multi-disciplinary programme of research on the factors that constrain health systems in low- and middle-income countries from meeting the needs of the poor. It provides evidence from a number of different studies in a number of different countries on the factors that influence the everyday practice and behaviour of health providers, as well as the reactions of health workers to various policy interventions.

Citation

HSD working paper, HSD/WP/09/06, 30 pp.

Neither robots nor angels: the ‘dynamic responses’ of health workers and the unintended effects on health systems functioning

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