Mitigating Market Frictions by Monitoring Employees in SMEs: A Field Experiment in Kenya's Public Transport Sector

Abstract

This project develops and tests a fleet management system for Kenya’s semi-formal public transport system. The pilot study shows that firms with this system are more easily able to track their employees’ productivity and safety performance, which allows owners to incentivize better driving behavior.

Citation

Schönholzer, D.; Kelley, E.; Lane, G.; Waiganjo Wagacha, P. Mitigating Market Frictions by Monitoring Employees in SMEs: A Field Experiment in Kenya’s Public Transport Sector. CEPR, London, UK (2015) 3 pp.

Mitigating Market Frictions by Monitoring Employees in SMEs: A Field Experiment in Kenya’s Public Transport Sector

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