Managing Change to Improve the Delivery of Road Maintenance.
This report attempts to draw together the key issues relevant to road administrations which are aiming to make increased use of the private sector in road maintenance. It draws on recent literature together with experience collected during the project from case studies carried out in Ghana, Colombia and the United Kingdom. A number of other case study experiences have
been incorporated from unpublished articles and discussions with practitioners in the subject area.
The purpose of the report is to assist those considering implementing changes to the delivery of road maintenance, by identifying the range of options available and the steps required in the change process.
The key issues covered are:
- organisational models relevant to road maintenance;
- the process of change and its implementation;
- requirements in assessing existing maintenance and contracting operations;
- the need for competition;
- improving the performance of client operations, direct labour organisations and private contractors in road maintenance;
- use of appropriate contracts and contract management procedures.
Parkman, C.C.; Madelin, K.; Robinson, R. Managing Change to Improve the Delivery of Road Maintenance. (2000)