This report presents the experiences of two case study hospitals, one in North West and the other in the Western Cape. It focuses on their implementation of two equity-oriented policies: the Uniform Patient Fee Schedule (UPFS) and Patients Rights Charter (PRC). Section A covers the research objectives, the policy focus of the work, research methodology and ethical issues. Sections B and C contain detailed descriptions of the two case study hospitals and their experiences with implementing the UPFS and the PRC. Finally, in Section D, we provide in-depth explanations of the policy implementation experiences in the hospitals and draw out lessons for future policy implementation.
Consortium for Research on Equitable Health Systems, London, 89 pp.
Investigating the role of power and institutions in hospital-level implementation of equity-oriented policies.