Michael Hoyle and Andrew Griffin visited Bangalore and Mysore, in Karnataka State, India in May 2007. The methodology for the study visit comprised two parts: collecting qualitative information, including conducting interviews and carrying out documentary research about public sector reform, electronic governance initiatives, pay, personnel, land and financial processes and records management; and gaining an understanding of the information flows between the human resources functions and payroll by an examination of systems and procedures.
In contrast with most of the studies developed by this project, this study focused not only on personnel and payroll functions, but it also considered paper and electronic recordkeeping issues in a number of different information systems, including financial management and land registration. It became apparent that while work had been undertaken on an electronic human resource information system, this was limited in scope and implementation, and developments in others areas were far more advanced.
International Records Management Trust, 42 pp.