This policy briefing summarises the main findings of the study and sets out a number of key policy implications and recommendations. There is a description of the changing political, legal and economic context in which land development in Maseru has occurred. The development of Maseru is outlined, with a focus on patterns of urban development and local governance arrangements. Attempts to reform the legal framework for land administration are assessed, and problems identified. State experiences with the implementation and enforcement of the Land Act 1979 are summarised. The characteristics of plot owners in informal housing areas are then contrasted with those in formal areas. Perceptions of the rules governing land delivery through formal and informal delivery systems are explored, followed by processes of consolidation and the reasons why the informal systems generally work. Finally, the key policy implications arising from the research are identified.