This report investigates the role of horizontal inequalities, including gender, rural-urban and centre-periphery, as well as vertical inequalities, including income, in the variation in perceptions of public service quality and in the actual provision of public services in Sudan. It first develops a model of the determinants of perceptions of public service quality informed by theoretical and context specific literature. This model, presented in Chapter 2, considers both horizontal and vertical inequalities and other relevant determinants of perceptions of public services, including additional socioeconomic and demographic indicators and trust in public institutions. Chapter 3 then investigates these determinants at the individual-level using DFID Sudan's 2013 household survey data, and, where relevant, 2012 household survey data, using regression analysis. Chapter 3 then addresses the role of actual provision in determining perceptions by incorporating provision data for each service into the regression models at the state-level. Chapter 4 discusses the limitations of both the survey data and the analysis, providing suggestions for further analysis. Finally, in Chapter 5 the results of the analyses are used to provide DFID Sudan with strategic and evidence-based policy recommendations that address inequalities in both perceptions and actual provision of education, health and WAS services.
The appendices are provided in a separate document.
Crowther, N.; Okamura, K.; Raja, C.; Rinnert, D.; Spencer, E. Inequalities in Public Services in the Sudan - Using a perceptions-informed view to drive policy in education, health and water provision. LSE Master of Public Administration (MPA) Capstone Report. London School of Economics and Political Science (LSE), London, UK (2014) 64 pp. (+ 67 pp. appendices) pp.