Improving the delivery of public services. What role could a local governance index play?
How the public tracking of local measures of governance can be used to improve the accountability of government bureaucracies and politicians
Abstract
One of the most powerful ideas in development in recent years has been good governance. At its most basic, good governance describes all the things governments do in order to allow development to happen. Checklists of good governance have usually contained elements such as transparency, accountability and the practice of democracy and the rule of law. In this sense, good governance is about having national institutions that can make fair and appropriate decisions about how a country is governed, and effective systems in place to deliver public services.
It is against this background that this review of available evidence considers how the performance of local governance can be improved in relation to the better delivery of services, through the use of a local governance performance index. The authors also consider how the public tracking of locally meaningful measures of governance can be used to improve the accountability of local government bureaucracies and politicians.
This working paper is part of the ‘Holding local government to account: Can a performance index provide meaningful accountability?’ project, which is funded by the Economic and Social Research Council (ESRC) and the UK Department for International Development.
Citation
Anna Mdee and Lisa Thorley (2016) Improving the delivery of public services. What role could a local governance index play?. Working paper 1
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Improving the delivery of public services. What role could a local governance index play?