Evaluating Quality of Care in Maternity Services. The question should not be why do women not accept the service that we offer, but why do we not offer a service that women will accept?
The development of a practical framework intended to facilitate the measurement of quality of care in maternity services, based on work conducted in Mumbai, India, is briefly described. It is intended that the framework be transferred to a range of settings throughout the developing world. The framework has been published as a monograph, entitled \"A Framework for the Evaluation of Quality Care in Maternity Services\". The ideas behind the framework have also been disseminated at a number of medical and social science conferences.
Opportunities and Choices Factsheet 5, University of Southampton, Southampton, 2 pp.