ELLA is the Evidence and Lessons from Latin America programme
In the last decades, citizen initiatives formed by academia, the private sector and non-governmental organisations (NGOs) in various Latin American countries have emerged seeking greater participation in social oversight of their cities’ public policies.This Spotlight on Publications focuses on the use of report cards to assess quality and access in health care services. After analysing a selection of publications from these initiatives, the author presents four different approaches to report cards that have been implemented in Latin America to gather citizens’ feedback on various aspects of health care. Each of these four publications demonstrates a different methodology used and the results obtained. The emphasis of the analysis is on showcasing the different contents and objectives of these surveys regarding perceptions of health services. Though only available in Spanish or Portuguese, these publications still offer a useful introduction to the variety of approaches to report cards found in Latin America. It complements the information and cases presented in the longer ELLA Policy Brief: Citizen Participation in Evaluating Health Services: The Latin American Experience.
Chacón Fregoso, G.; Oropeza, J. ELLA Spotlight on Knowledge: Spotlight on Publications: Methodologies of Latin American Report Cards on Health. ELLA, Practical Action Consulting, Lima, Peru (2012) 3 pp.