This review looked for examples of e-governance innovations in India in the following sectors: healthcare services, agricultural productivity, clean water, sanitation & hygiene, clean energy, FinTech and waste management. Many of the examples were found on the Digital India website. Digital India is a government programme aiming to “transform India into a digitally empowered society and knowledge economy”. Other examples were found highlighted in news items and a smaller number were discussed in academic literature. Many examples were identified in the health and agriculture sectors, while fewer examples were found for the other sectors and none for the clean energy sector. Searching identified Information Communication Technology (ICT) activity in these sectors which were not classed as e-governance (ie. did not have government involvement) and therefore not included. The review also found many e-governance examples not related to the sectors requested and therefore were also not included.
K4D helpdesk reports provide summaries of current research, evidence and lessons learned. This report was commissioned by the UK Department for International Development.
Bolton, L. (2019). E-governance innovations in India. K4D Helpdesk Report 525. Brighton, UK: Institute of Development Studies
Published 29 January 2019