Improving a country’s civil service can further development goals. Reforming the civil service is important in improving governance, service delivery, economic policy and public financial management. What do we know about what has – or hasn’t – worked in civil service reform, and where? What lessons emerge from the literature?
Rao, S. Civil service reform: Topic guide. Governance and Social Development Resource Centre, University of Birmingham, Birmingham, UK (2013) 30 pp.