Case Study: Uganda.
Uganda in East Africa has only about 15% of its population living in towns. Although Uganda is a low-income country, in recent years the Government and its providers of infrastructure services have proactively pursued new public management approaches such as public private partnerships, improved accountability, and transparency.
In the urban water sector the National Water and Sewerage Corporation (NWSC) manages 15 of the largest towns and has achieved recent successes in its commercial performance. These include an increase in the number of active pipe connections in urban Uganda from 43,000 in 2000 to 70,000 in 2003. However, only 19% of households (8% by WHO survey) have their own pipe connections, and 6% of the poorest 40% of the urban population have their own connection (Uganda household survey, 2000). Much remains to be done and the Government of Uganda (GoU) are keen to continue with reforms such as more independent regulation.
Center for Water Science, Cranfield University, UK, 8 pp.