Case Study: Jordan.
Jordan has made remarkable progress towards achieving universal service for its urban population, engaging the private sector in a drive towards efficiency and customer-focused service improvements. Notwithstanding exceptionally high connection rates and a tariff policy which was designed to ensure affordability to all citizens, there remains considerable scope to address the link between water and poverty from an institutional perspective.
Gerlach, E. Case Study: Jordan. Center for Water Science, Cranfield University, UK (2005) 8 pp.